Intelligence automation has a hand in each step of the automation cycle.
It learns to improve and become more efficient over time. It starts with process discovery, in which AI tools automatically watch, learn, and memorize the work patterns of your staff. This helps identify the best workflow practices and then propose an automation pathway.
Intelligence automation allows access to unstructured information such as human chat conversations, video, and audio – crucial data for creating end-to-end automation. In fact, unstructured information accounts for 80% of all business data!